Q: How Do I Become an Amazing Vouchers Member?
Q: What is My Membership Number?
Q: How Do I log in to the Website?
Q: What is my Password?
Q: How Do I DOWNLOAD a Voucher on the Website?
Q: Can I Save my Vouchers if I Want to Use Them Later?
Q: How Do I Use my Vouchers?
Q: I DOWNLOADED a Specific Voucher Last Month. Why is it Not Available This Month?
Q: What Do I Do if I Am Not Happy with a Voucher or Partner?
Q: May I Suggest Partners I Would Like to be on Amazing Vouchers?
Q: I downloaded the Mobile App and it doesn't work, what do I do?

 

Q: How Do I Become an Amazing Vouchers Member?
A: Give us your contact details and we will phone you to sign you up. Alternatively you can phone our call centre on 021 525 5300.

Q: What is My Membership Number?
A: When you sign up, your membership number will be sent to you via SMS. It starts with the first 3 letters of your surname e.g. SMI0038-AR003-6-2006. Your membership number and your Name/Surname will be displayed on each voucher you download. Partners will use this to verify the voucher if required.

Q: How Do I login to the Website?
A: Click on "Member Login" and enter your mobile number or email address, and password into the login boxes. Then click on ''sign in''. You will be asked to accept the Terms and Conditions, and then directed to the vouchers in your area.

Q: What is my Password?
A: You are able to create your own password when you login to the website.
Your password must be at least 5 characters long, in lower case and contain no spaces.

Q: How Do I DOWNLOAD a Voucher on the Website?
A: Click on the 'Grab It' button next to the voucher that you would like to use. You have the option to have them emailed or sent to you via SMS.

Q: Can I Save my Vouchers if I Want to Use Them Later?
A: You can save vouchers you want to download later in the month by clicking on the ''Save'' button on the voucher.

Q: How Do I Use my Vouchers?
A: Download your preferred vouchers from the website and book an appointment with the respective partner. Please phone the contact person stipulated on the voucher to make an appointment. Produce your voucher on arrival. Some partners may ask for your ID book as well.

Q: I DOWNLOADED a Specific Voucher Last Month. Why is it Not Available This Month?
A: Our partners may set a frequency for the use of vouchers. Thus, some vouchers may be available only in 2 or 3-month intervals. However, there will be plenty of new vouchers every month for you to choose from.

Q: What Do I Do if I Am Not Happy with a Voucher or Partner?
A: Please contact our Customer Service Department on 021 525 5300 so that we may follow up with that partner if you were not happy with the service you received.

Q: May I Suggest Partners I Would Like to be on Amazing Vouchers?
A: Of course you may! You can contact us and suggest partners in your area from whom you would like to receive freebies and we will contact them to bring them on board. The prerogative lies with the partner though, so we can't make any guarantees, but we will certainly try.

Q: I downloaded the Mobile App and it doesn't work, what do I do?
A: You need a Smartphone or Feature phone with data (internet). Our mobile app currently works on feature phones and Android smartphones.